Quality policy

Quality policy

In an effort to acquire new clients and retain existing ones, our business policy is based on improving and constant improving the quality of business and protecting the environment in which we and our clients live and work.


Banja Komerc Bekament DOO has a complete production cycle for the production of finishing materials in civil engineering, starting with the extraction of the famous marble from its own mine in Venčac, through processing, milling into granules and micronized fillers, to the production of liquid and powder materials for finishing works in civil engineering. We manufacture our products by using the state-of-the-art equipment and professional workforce and install them into the facilities we build.

In an effort to acquire new clients and retain existing ones, Banja Komerc Bekament DOO business policy is based on improving and constant improving of the quality of business operations and protecting the environment in which we live and work, as well as the safety of our users, employees and visitors. For this reason, we have decided to implement into our business the principles and rules incorporated in the standards of ISO 9001 – Quality Management System (QMS), ISO 14001 – Environmental Management System (EMS) and OHSAS 45001 – Occupational Health and Safety and health management system.

Banja Komerc Bekament DOO builds its business success, development and enhances satisfaction and motivation of users, employees and other stakeholders, by fulfilling its strategic goals, which include:

  • Maximum quality of products and services,
  • Continuous improvement of customer satisfaction by meeting their requirements and expectations,
  • Consistent production/construction control and process management to ensure full compliance with user requirements and all relevant regulations and eliminate safety and environmental risks,
  • Continuous investment in the development and improvement of technical equipment,
  • Managing all identified environmental aspects,
  • Commitment to continuous improvement and prevention of pollution,
  • Taking care for employee health and safe working conditions,
  • Commitment to injury and health prevention and continuous improvement of OHSAS performance and OHSAS management systems,
  • Compliance with relevant regulations and other accepted requirements relating to the environmental protection and occupational health and safety,
  • Professional training of employees and building on their creativity and initiative,
  • Continuous increasing the efficiency and effectiveness of all work processes and increasing the profitability of the overall business,
  • Reducing operating costs with the efforts of all employees to perform their duties on time and properly; for the first time and always,
  • Identifying the threats to the business and managing the identified risks related to the achievement of goals, employees, available financial resources and ability to produce and deliver services, providing reasonable security to avoid threats and not missing the opportunities,
  • Creating, maintaining and enhancing sound partnerships with suppliers and customers.

In fulfilling the set goals, all employees make their personal contribution by introducing, consistently implementing and constantly improving the quality management system, in accordance with the requirement of ISO 9001, the environmental management system, in accordance with the requirements of ISO 14001, safety and health management system, complying with the requirements of OHSAS 45001 and complying with the regulations and provisions of the CPR 305/2011/EU Construction Products Regulation.

Aranđelovac, 19.11.2017.

Dejan Čolović

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